I bought some running shoes yesterday. The hubs and I joined a gym and I haven't bought new shoes in 10 years, so, I went to the mall and found a store that sold workout kind of shoes. I decided to go in and check it out. It was a typical store with blaring music and tatted up sales people. The kind of store, where in my 20's I'd think was kinda cool. But now in my 40's, is completely annoying. Why does the music have to be so loud? Loud enough that you practically have to scream to hear each other speak.
My sales lady was very "energetic" (I put this in quotes because her energy seemed to be coming from a pill and not a natural high) and helpful (thankfully). I've heard from a friend that this store can be horrible with customer service. Many times she has walked out for blatantly being ignored. Well, this should have been my cue to leave. But, the sales lady was already in the back pulling shoes for me. This was when the first inkling of me being scammed came washing over me.
She comes back with my shoes, they aren't quite right, so she goes back to find another pair. In the meantime, another sales guy comes to help me. They all seemed nice enough and played with Bean while I was busy trying on shoes. They had their little banter session then rang me up. This is where I really felt like I was being scammed.
I walked up to the register. They were already in the process of ringing me up. I saw that they had placed two spray bottles of something next to my shoes. I'm assuming some kind of protectant or cleaner for the shoes? Anyway, I witnessed an odd interaction between the two sales people that were helping me. The girl says to the guy, to ring it up with her discount. This is all said with a hushed tone and averted eyes. Then she leaves.
The guy says to me what the total was and I asked why it was so much. $45 more than what I had expected. He proceeds to tell me that what the spray is for and how to use it and I stop him and say I didn't ask for that. I did not want that. He looks at me and says, "Oh. She said she told you about it and was giving you her discount". Well, that was a total lie. She never mentioned that to me. Plus, I never buy stuff like that.
She comes back to the register and he says to her that I didn't want it. She looks at him and, I swear it was a look of "Why did you say anything?" and she walked off.
My total was adjusted and I left. I will never shop here again. It made me feel uncomfortable.
Do you think I was being scammed??
My new shoes :) Aren't they cute?